We are your partner dedicated to extracting the best possible outcomes from implemented IT solutions.  

Our multidisciplinary team, comprising engineers, sociologists, and designers, understands the complex interplay between IT, business objectives, and customer expectations. 

We specialize in crafting and implementing custom self-service and e-commerce solutions. Our edge in the IT market comes from meticulous planning and always being 'one step before' other companies. 

Our mission is to empower IT, as well as sales and customer service leaders across the manufacturing, telecommunications, and energy & utilities sectors. 

Two people looking at the screen.

Take your customer self-service to the next level. Discover the Perfect Solution for Your Industry.

Energy and Utilities

Manufacturing

Telecommunication

Hycom excels in design and implementation of industry focused self service and e-commerce solutions to improve customer-focused processes and business performance

  • Increase revenue
  • Increase customer satisfaction
  • Enable true multichannel
  • Speed up digital delivery

Our Experience​

Hycom has delivered several business critical, large scale complex digital solutions for European industry leaders

200+​

Digital CX and technology experts​

50+

Complex solutions​ delivered​

70M

Over 70 million clients ​of ecommerce systems​

12M

12 million users 
of self-service applications​

Proven Delivery Methodology​

Our mature, project proven methodologies and discovery and management tools let to clarify your vision, understand your users’ needs, and deliver scalable software​​
Define​

Define expectations, understand customers and set the roadmap​

Design

Design journeys and architecture, prototype ​and validate the product ​

Deliver​

Deliver the product and launch to the customers​

Develop

Understand the impact and develop product, experiences and agility​

Our culture is made by people who create hycom

At Hycom we believe that any data is much better than guessing. That’s why we asked our team members in a special yearly survey to express which values Hycom stands for the most. Look what they said:


development

responsibility

flexibility

relations

understanding

equality

We are proud to be a long-time partner of many top European brands

Energy & Utilities

Telecommunications

Manufacturing